Register now
June 23, 2026
1:30 – 3:00 p.m., Pacific Time
An LHPC members-only program

Overview

Health plans must operate within the robust state and federal laws and regulatory requirements that govern managed care organizations. Plans are required by law to have compliance programs in place that are designed to keep them operating within a prescribed legal and regulatory framework, to reduce risk of non-compliance and ultimately to improve patient care. This makes compliance central to health plan success and sustainability.

No matter your role or position, every individual plays an important part in ensuring the health plan achieves and maintains compliance. Join us for this introductory webinar and learn the fundamentals of health care compliance, including:

• What is compliance and why is it important?
• Who is responsible for compliance?
• Who makes the rules and how are they implemented?
• How does compliance impact me?

Who should attend:
Health plan staff at all levels and across all departments who are new to managed care. The webinar would also be valuable for staff who are interested in learning about how compliance works within the health plan and the role they play in helping to achieve and maintain compliance.

Agenda

What is Compliance?

• Role of compliance in managed care
• Essential (and required) elements of a compliance program

Why is Compliance Important?

• Purpose and core principles of compliance
• How compliance teams work to mitigate and prevent risk
• What happens when incidents occur or if there are compliance findings

Who’s Responsible for Compliance?

• Compliance organizational structure
• Roles and responsibilities of health plan compliance departments

Who Makes the Rules & How are They Implemented?

• Regulatory oversight authorities — DHCS, DMHC, CMS
• How new rules and requirements are received, relayed and complied with

How Does Compliance Impact Me?

• Real-world examples of risk and compliance in practice
• Compliance is a team effort

Faculty

Danielle Ogren, CHC, CHPC
Compliance and Privacy Officer
Partnership HealthPlan of California

Danielle Ogren joined Partnership HealthPlan of California in 2009 and serves as the Compliance and Privacy Officer. With extensive experience in health care compliance, Danielle leads strategic initiatives that promote organizational integrity, mitigate risk and ensure alignment with evolving regulatory requirements. In addition to leading compliance and privacy efforts, Danielle provides executive oversight of Partnership’s Legal Affairs Department. Her background in claims and finance brings a well-rounded perspective on operational and financial risk, strengthening her ability to drive comprehensive and effective compliance strategies.

Danielle holds a Bachelor of Science degree from the University of California, Davis, and is Certified in Healthcare Compliance (CHC) and Healthcare Privacy Compliance (CHPC).

Jenifer Mandella, MPP
Chief Compliance Officer
Central California Alliance for Health

Jenifer Mandella joined the Central California Alliance for Health in 2010 and serves as the Chief Compliance Officer where she oversees the plan’s compliance program, ensures that the health plan operates in alignment with state and federal requirements and provides executive leadership of the Alliance’s Legal Services activities. Jenifer previously served as a Harm Reduction Outreach Worker for the Santa Cruz AIDS Project and as a Foundation Executive, managing the day-to-day operations of five philanthropic foundations.

Jenifer has a Bachelor of Arts in Politics from the University of California, Santa Cruz, and a Master’s in Public Policy from the University of California, Los Angeles.

Registration

This is an LHPC members-only program.

Fees (per connection)
Members                            $50     
Plan Registration^            $150
^ The plan registration option is available only for plans who wish to invite staff to view the webinar together in the same location (i.e., conference or other meeting room). This option is not available for groups who wish to view the webinar from different locations as individuals will be unable to join from multiple devices.

Register for the webinar

Registration closes June 18 at 5:00 p.m.

Registration Confirmation: Registrants will receive two emails — a registration confirmation email and a separate email that contains access information for the webinar. 

Participating in the Webinar: You will only need a computer with an updated web browser (Google Chrome, Microsoft Edge, Mozilla Firefox or Safari are recommended). Participants may opt to listen to the webinar via telephone or device. 

Cancellation Policy: Cancellation notification must be submitted in writing to institute@lhpc.org seven or more days prior to the course date. Refunds will not be given after that date. Substitutions are encouraged. Payment will be due for registered individuals that do not attend the event and for which a cancellation notice is not received.