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Session 1 | February 18, 2026
Session 2 | May 13, 2026
Session 3 | August 19, 2026
Session 4 | November 4, 2026

Overview

In support of DHCS’ goal to expand access to Dual Eligible Special Needs Plans (D-SNPs) for the 1.7 million Californians who are eligible for both Medicare and Medi-Cal, many local plans newly launched D-SNPs, making access to care more integrated and seamless, and simpler to navigate. Individuals who qualify for Medicare and Medi-Cal often have more complex health and social needs, requiring a greater level of coordination across the systems of care with which they engage. Coupled with an increasingly challenging political, regulatory and competitive environment, local plans must pursue and employ strategic, operational and tactical practices and approaches that will sustain and strengthen their D-SNPs.

Join us for our quarterly virtual learning series where local plan leaders, subject matter experts and external partners will share strategic and operational best practices and recommendations to better serve and care for dual eligible members. Developed with support from the California Health Care Foundation and The SCAN Foundation, the series will increase your knowledge and understanding of priority issues, such as quality and Stars performance, risk adjustment and financial sustainability, member experience and growth strategies, and more.

The learning series will run through December 2026.

Session 1 Agenda 

Session 1: Quality & Stars Performance
February 18, 2026 | 10:00 a.m. – 12:00 p.m.
Kailey Collier, Director of Quality Performance and Magdee Hugais, Director of Quality Improvement, Kern Health Systems
*Additional speakers to be announced 

• Implications of the proposed changes to Star measures from the CY 2027 Medicare Advantage and Part D Proposed Rule
• Practical approaches for identifying and prioritizing quality measures
• Key considerations for building an effective Stars strategy that prioritizes improving performance and member experience
• Perspectives from local plans at different stages of D-SNP implementation

Who Should Attend:
This session may be most valuable for local plan staff working in quality improvement, provider services, operations, encounters/claims, performance measurement, risk adjustment/coding and overall D-SNP activities.

Learning Series Faculty

Athena Chapman
President
Chapman Consulting LLC

Kailey Collier
Director of Quality Performance
Kern Health Systems

Magdee Hugais
Director of Quality Improvement
Kern Health Systems

*Additional speakers to be announced 

Registration

This learning series is developed with support from the California Health Care Foundation and The SCAN Foundation. Participation in the series is complimentary; however, registration is required.

The series will accommodate up to 300 participants per session. Registration will close after the deadline or once the seat limit has been reached.

Registration for Session 1 closes on Feb. 16 at 5:00 p.m.

Register for Session 1

Participating in the Webinar: You will only need a computer with an updated web browser (Google Chrome, Microsoft Edge, Mozilla Firefox or Safari are recommended). Participants may opt to listen to the webinar via telephone or device.